The program refreshes roles every 24 hours after a member’s last login. If no other Blackbaud program accepts the member in a download transaction since the last login, there is no role to refresh. After another Blackbaud program accepts the member in a download transaction, the role refreshes upon the next login, and the program sets the 24 hour interval to that date and time.
You can edit the standard role refresh settings as necessary. For information, see Role refresh settings.