Download poll responses
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1.
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From the NetCommunity page in The Raiser’s Edge, click Polls. The Poll Updates screen appears. |
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2.
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In the Poll field, select the poll to process. |
In the Poll Summary frame, poll questions and response percentages appear.
In the middle of the screen, a Constituent attribute field appears. If this is the first time you are downloading this poll’s responses, enter a new attribute in the field. This creates a new attribute in The Raiser’s Edge. You cannot select an existing attribute.
After the poll results have been downloaded and an attribute defined, the next time you download poll results, the associated attribute appears in the This poll is associated with the following attribute field. You cannot make changes to the attribute.
After the download process is complete, you can find a constituent’s response to a poll by looking for the attribute on the Attributes tab of the constituent record.
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3.
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At the bottom of the screen, check the Poll Details frame. |
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a.
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If there are no new responses for the selected poll, it says No new responses. You can either proceed to the last step in this procedure or select another poll in the Poll field to check results. |
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b.
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The Poll Details frame indicates whether you have new responses to the selected poll. To process responses, click Process. A message appears notifying you of the number of new responses processed. |
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4.
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Click Close. You return to the NetCommunity page in The Raiser’s Edge. The poll response appears on the Attributes tab of the respondent’s constituent record. |