Before downloading transactions from Blackbaud NetCommunity to The Education Edge, you should set options for the service URL and the Add Users to NetCommunity utility.
For security reasons, you cannot make changes to Options until all users exit the NetCommunity page. If users are using the NetCommunity page when you attempt to change Options, a screen notifies you of the users on the page. In addition, if the The Education Edge user is editing Options, a second user can access Options but only in read-only mode.