| 1. | In Users, select Deleted and click Filter. The grid displays all deleted users. |
| 2. | Select the user and click Click here to edit this user. The User editor page appears. Above the user’s login name, a message notes that the user is deleted. |
| 3. | To restore the record: |
| • | If the user was linked to an offline constituent record, click undelete. The program restores the user and the link to the constituent record and removes the deleted user message. |
| • | If the user was not previously linked to an offline constituent record, click undelete and generate a sign-up transaction. The program restores the user, generates a pending sign-up transaction, and removes the deleted user message. When you process the sign-up transaction, you can link the user to a constituent record. |
Warning: If the user is linked to a record in The Education Edge, be aware that a new pending sign-up transaction appears in The Raiser's Edge when you click undelete and generate a signup transaction. To prevent an accidental link between the user in The Education Edge and a constituent in The Raiser's Edge, we recommend you click undelete for users linked to records in The Education Edge. When you click undelete, the user is restored and the deleted user message disappears. When you delete a user that is linked to a record in The Education Edge, the link to the record in The Education Edge remains intact.
| 4. | Click Return. You return to Users. |