Workflow Tasks

Workflow is the combination of the automation of Infinity features and end user interaction. At certain points within a workflow instance's lifetime, the workflow will need to notify an end user of work that should be accomplished and then pause and wait for that work to be completed. Upon successful completion of the task by the user, the workflow receives notification and continues onto the next steps within the workflow.

To enable the human input into the workflow, we need mechanisms to perform the following:

• Ability to express workflow steps that require human input

• Provide a way to assign specific users or roles to a particular steps

With Infinity Workflow, we can express workflow steps that require human input via a concept known as a Workflow Task. Tasks are considered child records of a workflow instance. The other concept is the Workflow Task Inbox that provides a way to assign specific users or roles to a particular category of task. The author of the workflow will define tasks and assign them to a specific inbox. A system administrator will assign specific users or roles to a given inbox via the Configure Workflow Inboxes task within the Workflow functional area.