Resolve duplicates in Constituent batches

1. On the batch data entry screen, click Validate on the toolbar.

Note: The duplicate record check screen appears for Constituent batches.

When the validation finds a possible duplicate constituent, “This constituent might be a duplicate” appears under the constituent in the grid.

2. Click the message. The Duplicate record check screen appears.

Warning: The Possible duplicate matches screen will not appear if you turn off matching via the Enable/disable matching configuration task in Administration.

The box displays the information entered for a new constituent in the batch. The grid displays information about possible duplicate constituents found in your database. In the grid, the % Match column displays the likelihood that the constituent from the database is the constituent entered in the batch.

3. To determine whether the constituent entered in the batch is already in your database, compare the constituent information from the batch with the information about the possible duplicate constituents.
To replace the new constituent in the batch with a constituent in the database, select the constituent in the grid and click Replace with selected constituent. You return to the batch data entry screen.
To keep the new constituent information in the batch, click Ignore. You return to the batch data entry screen. The program flags the constituent as a new constituent so it does not include the constituent information if you validate the batch again.
To neither replace nor ignore the constituent information, such as if you require additional research before you decide whether the constituent is a duplicate, click Cancel. You return to the batch data entry screen.

 

 

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