Why We Need Your Consent for Analytics
Some Blackbaud solutions use analytics to understand how products are used and to improve reliability, performance, and usability.
To gather analytics data, Blackbaud uses an analytics tool that automatically collects product usage data, such as where you click and how long your visits last. Blackbaud only collects details about how you use the product. It doesn't collect your Personally Identifiable Information (PII) or your customer data.
Before the analytics tool can collect data, you must consent for Blackbaud to place analytics cookies on your device.
How Consent Works
You choose whether to allow Blackbaud to place analytics cookies that collect product usage data. Your choice applies only to your current browser and device. If you clear your browser cache, Blackbaud asks for your consent again.
Blackbaud records your decision to accept or decline analytics cookies with a browser-specific essential cookie that is stored on your device.
You can change or withdraw your consent at any time from your Blackbaud profile.
If You Accept Analytics Cookies
If you consent to analytics cookies, Blackbaud places an essential cookie on your device that indicates your acceptance for your current browser. The analytics tool then collects product analytics data from Blackbaud solutions that you use in that browser on that device.
If You Decline Analytics Cookies
If you decline analytics cookies, Blackbaud places an essential cookie on your device that indicates your decision for your current browser. Blackbaud doesn't collect analytics data, and your solution functions as normal.
How Long Consent Lasts
Your consent decision is not permanent. You can changet it at any time, and the essential cookie expires after 180 days. When cookies expire, Blackbaud asks you to review your analytics consent preference again.
Cookie Descriptions
| Cookie | Purpose | Duration |
|---|---|---|
| BBAnalyticsCookie | A browser-specific essential cookie that records your consent decision for analytics cookies. The cookie is stored on your device. | 180 days |
| If you accept analytics cookies, the analytics tool sets some or all of the following cookies. | ||
| _hp2_id.APP_ID | A user cookie that stores the user ID, identity, and other IDs. | 13 months minus 1 day |
| _hp2_ses_props.APP_ID | A session properties cookie that stores the timestamp and the cookie domain and path. | 30 minutes |
| hp2_props.APP_ID | An event properties cookie that stores properties set by the analytics tool. | 13 months minus 1 day |
| _hp5_meta.APP_ID | A user and session cookie that stores user ID, identity, other IDs, timestamp, and session properties. | 13 months minus 1 day |
| _hp5_event_props.APP_ID | An event properties cookie that stores properties set by the analytics tool. | 13 months minus 1 day |
| _hp5_let.ENV_ID | A cookie that contains the last event time. | 13 months minus 1 day |
| _hp2_hld. | A cookie that determines the domain where a cookie can be set when public-suffix domains block cookies on the top level. | Should not persist |
| userty.core.p.app_id_hash* | A cookie that contains replay user properties, including user ID, identity, and some user metadata. | 2 years |
| userty.core.s.app_id_hash* | A cookie that contains replay session properties, including replay session ID, session timestamp, and some session metadata. | Current session |
*Only for accounts that have session replay enabled
Blackbaud's Privacy Policies
To learn about Blackbaud's privacy policies, see our Privacy Resource Center.