Updated - Single Sign-on Setup

Note: This help topic describes new single sign-on (SSO) setup options. To enhance security and stability, Blackbaud has switched to a new SSO authentication service. Organizations that already use SSO will now see a New single sign-on tab on the Authentication settings page in Security and must set up new SSO connections by Oct. 31.

On the Authentication settings page in Security, organization admins (or other users with the necessary admin rights) can enable single sign-on (SSO) to require users to sign in to Blackbaud solutions through their organization's identity provider (IdP) instead of Blackbaud's secure authentication service or social sign-ins.

With SSO enabled:

• Your users' Blackbaud IDs redirect to your IdP, where they sign in to Blackbaud solutions with the same credentials as other authorized applications.

• Your organization's IT admins manage authentication needs — such as password requirements and lockouts — through your IdP.

If you haven't yet migrated your existing SSO connection, the Authentication settings page displays a New single sign-on tab for setting up the new connection and an Active single sign-on tab where you can mange your existing connection. After you migrate, the tabs no longer appear and you can no longer manage the old connection.