Director of Development
Users assigned the Director of Development role oversee all aspects of the Development office at your organization. They can add and manage data about constituents, revenue, prospects, events, and volunteers. A Director of Development user can also manage mailings, create queries, and generate reports and KPIs to track the effectiveness of the fundraising efforts.
Task name |
Task description |
Functional area |
Account distribution |
View the account distribution report. |
Analysis |
Account distribution |
View the account distribution report. |
Revenue |
Acknowledgements |
Process acknowledgements for revenue records. |
Marketing and Communications |
Activity |
View the pledge and recurring gift activity report from revenue. |
Revenue |
Activity |
View the pledge and recurring gift activity report. |
Analysis |
Add a committee |
Add a new committee. |
Constituents |
Add a direct marketing email |
Add a new email based on a direct marketing export definition. |
Marketing and Communications |
Add a fundraiser |
Add a fundraiser from an existing or new constituent record. |
Prospects |
Add a group |
Add a new group constituent. |
Constituents |
Add a group |
Add a new group constituent. |
Prospects |
Add a household |
Add a new household constituent. |
Constituents |
Add a household |
Add a new household constituent. |
Prospects |
Add a major giving prospect |
Add a major giving prospect from an existing or new constituent record. |
Prospects |
Add a naming opportunity |
Add a new naming opportunity. |
Fundraising |
Add a payment |
Add a new payment. |
Revenue |
Add a pledge |
Add a new pledge. |
Revenue |
Add a purpose |
Add a new fundraising purpose. |
Fundraising |
Add a recurring gift |
Add a new recurring gift. |
Revenue |
Add a stewardship plan |
Provides an interface for adding a stewardship plan for a constituent. |
Prospects |
Add an appeal |
Add a new appeal. |
Marketing and Communications |
Add an email package |
Add the different pieces available for direct marketing email efforts. |
Marketing and Communications |
Add an individual |
Add a new individual constituent. |
Constituents |
Add an individual |
Add a new individual constituent. |
Prospects |
Add an organization |
Add a new organization constituent. |
Constituents |
Add an organization |
Add a new organization constituent. |
Prospects |
Ad-hoc query search |
Search for an ad-hoc query and view the results. |
Analysis |
Adjusted revenue |
Viewing adjusted revenue information. |
Analysis |
Adjusted revenue |
Viewing adjusted revenue information. |
Revenue |
All things Altru |
Go to the Altru Resources page for videos, class schedules, and online help. |
Tickets |
Appeal Mailing performance |
View the appeal mailing performance report. |
Analysis |
Appeal mailings |
View all appeal mailings in the system. |
Marketing and Communications |
Appeal package performance |
View performance data for appeals and packages. |
Analysis |
Appeal performance |
View performance data for a group of appeals. |
Analysis |
Appeal performance |
View performance data for a group of appeals. |
Marketing and Communications |
Appeal profile |
View a detailed profile of an appeal. |
Analysis |
Appeal profile |
View a detailed profile of an appeal. |
Marketing and Communications |
Appeal search |
Search for and view appeal records. |
Marketing and Communications |
Assign prospects in bulk |
Assign or reassign a large number of prospects to a fundraiser. |
Prospects |
Average gift comparison |
Compare average gift amounts for different segments over a span of years. |
Marketing and Communications |
Batch entry |
Manage batches through all stages of the batch workflow. |
Constituents |
Batch entry |
Manage batches through all stages of the batch workflow. |
Revenue |
Batch search |
Search for and view batches. |
Constituents |
Batch search |
Search for and view batches. |
Revenue |
Benefits list |
Displays a report listing all constituent benefits within a particular date range. |
Analysis |
Blackbaud Payment Service merchant accounts |
Provides an interface for managing Blackbaud Payment Service merchant accounts. |
Revenue |
Business process ownership |
View and edit business process owners. |
Administration |
Breakeven analysis |
Compare the performance of each segment in a marketing effort. |
Marketing and Communications |
Clear matching gift claims |
Clear matching gift claims from the system. |
Revenue |
Committee search |
Search for and view committee records. |
Constituents |
Communications analysis |
View communication and appeal performance. |
Marketing and Communications |
Constituencies |
Provides an interface for managing constituencies within the system. |
Constituents |
Constituent data review |
Review changes made to constituent contact information. |
Constituents |
Constituent density map |
Displays an interactive map that displays constituent densities using a heat map overlay. |
Marketing and Communications |
Constituent group types |
Add, edit and delete constituent group types. |
Constituents |
Constituent group types |
Add, edit and delete constituent group types. |
Prospects |
Constituent map |
Displays an interactive map where constituents can be viewed by their geographical locations. |
Constituents |
Constituent matching settings |
Modify the settings used to identify duplicate records when adding a new record. |
Administration |
Constituent merge |
View, add, and edit constituent merge processes and configurations. |
Constituents |
Constituent profile |
View a detailed profile of a constituent. |
Analysis |
Constituent profile |
View a detailed profile of a constituent. |
Constituents |
Constituent recognition credits |
View constituents with their associated recognition credits. |
Analysis |
Constituent recognition credits |
View constituents with their associated recognition credits. |
Constituents |
Constituent recognition processes |
Manage constituent recognition processes. |
Constituents |
Constituent search |
Search for and view constituent records. |
Constituents |
Constituent search |
Search for and view constituent records. |
Prospects |
Constituent tributes |
View constituents with their associated tributes. |
Analysis |
Constituent tributes |
View constituents with their associated tributes. |
Constituents |
Default communication exclusions |
Configure the default communication exclusions. |
Marketing and Communications |
Designation progress |
View progress of selected designations within a hierarchy. |
Analysis |
Designation progress |
View progress of selected designations within a hierarchy. |
Fundraising |
Direct debit header file |
Provides an interface for managing direct debit header file information. |
Revenue |
Duplicate constituent report |
View a report of possible duplicate constituents found by a duplicate constituent search. |
Constituents |
Duplicate record check settings |
Modify the settings used to identify duplicate records when adding a new record. |
Constituents |
Event calendar |
View the calendar of all events and tasks. |
Events |
Event profile |
View a detailed profile of an event. |
Analysis |
Event search |
Search for and view event records. |
Events |
Event summary |
View summary information for events. |
Analysis |
Export |
Create and manage exports of query results. |
Administration |
Export definitions |
Create and manage export definitions for marketing efforts. |
Marketing and Communications |
Export definitions |
Create and manage export definitions. |
Administration |
FEP benchmarking comparison |
View the FEP Benchmarking Comparison report. |
Analysis |
FEP benchmarking comparison |
View the FEP Benchmarking Comparison report. |
Fundraising |
Finder file counts |
View the finder file counts for a marketing effort. |
Marketing and Communications |
First names |
Modify first names table. |
Constituents |
Full duplicate search |
Search the entire database for duplicate constituents. |
Constituents |
Fundraiser search |
Search for and view fundraiser records. |
Prospects |
Fundraisers and steps |
View major giving management fundraisers and steps page. |
Prospects |
Fundraising Effectiveness Project |
Create and submit a file to AFP to participate in the Fundraising Effectiveness Project. |
Administration |
Fundraising hierarchies |
Create and edit designation hierarchies. |
Fundraising |
Fundraising hierarchy progress |
View detailed designation progress against goals within a hierarchy. |
Analysis |
Fundraising hierarchy progress |
View detailed designation progress against goals within a hierarchy. |
Fundraising |
Fundraising hierarchy summary |
View designation progress by quarter or year against goals within a hierarchy. |
Analysis |
Fundraising hierarchy summary |
View designation progress by quarter or year against goals within a hierarchy. |
Fundraising |
Fundraising purpose profile |
View a detailed profile of fundraising purpose. |
Analysis |
Fundraising purpose profile |
View a detailed profile of fundraising purpose. |
Fundraising |
Fundraising purpose revenue |
View fundraising purpose revenue information. |
Analysis |
Fundraising purpose revenue |
View fundraising purpose revenue information. |
Fundraising |
Global pledge write-off |
This task allows users to globally write-off pledges. |
Revenue |
Household settings |
Provides an interface for managing household settings. |
Constituents |
Incremental duplicate search |
Find duplicates in constituents added or updated since the last duplicate search. |
Constituents |
Indirect responses |
View all indirect gifts for a marketing effort. |
Marketing and Communications |
Interaction categories and subcategories |
Provides an interface for managing interaction categories and interactions within the system. |
Marketing and Communications |
KPI dashboard |
View a customizable dashboard of KPI values and statistics. |
Analysis |
Letter template library |
Manage the letter template library. |
Marketing and Communications |
Life changes |
Provides an interface for managing life changes within the system. |
Constituents |
List performance |
Analyze list performance metrics including number of new donors, response rates, and ROI. |
Marketing and Communications |
List profile |
View a detailed profile of a list. |
Marketing and Communications |
List summary |
Detailed list report including metrics such as cost, total records, and expiration date. |
Marketing and Communications |
Major giving prospect search |
Search for and view major giving prospect records. |
Prospects |
Manage correspondence |
This task allows users to send correspondence to constituents. |
Marketing and Communications |
Manage modeling and propensity |
Manage modeling and propensity ratings. |
Prospects |
Manage research groups |
Create, populate and view research groups. |
Prospects |
Mapping |
Interactively map records based on their geographical locations. |
Prospects |
Marketing acknowledgements |
Create and process marketing acknowledgements. |
Marketing and Communications |
Marketing record counts |
View list use for a marketing effort. |
Marketing and Communications |
Marketing revenue |
View total revenue for a marketing plan, appeal or marketing effort by day, week, month, or year. |
Marketing and Communications |
Marketing summary |
Summary of all marketing efforts in the system. |
Marketing and Communications |
Matching gift claim summary |
View matching gift claim summary information. |
Analysis |
Matching gift claim summary |
View matching gift claim summary information. |
Revenue |
Membership appeals |
View membership revenue associated with appeals. |
Analysis |
Membership conversion |
Displays the membership conversion report |
Analysis |
Membership count |
View a reporting detailing the membership count of a particular program. |
Analysis |
Membership programs |
View list of membership programs. |
Fundraising |
Membership projected revenue |
Displays the membership projected revenue report |
Analysis |
Membership renewal |
Displays the membership renewal report |
Analysis |
Membership renewal effort |
View renewal statistics for a membership renewal effort. |
Analysis |
Membership renewal efforts |
Create and process membership renewal efforts. |
Marketing and Communications |
Membership revenue |
Displays the membership revenue report |
Analysis |
Membership statistics comparison |
Displays the membership statistics comparison report |
Analysis |
Merge two constituents |
Manually merge two selected constituents. |
Constituents |
Merged constituent search |
Trace a merged constituent to the constituent into which it was merged. |
Constituents |
My fundraiser page |
View my major giving area. |
Prospects |
Name format options |
Provides an interface for managing name format options. |
Marketing and Communications |
Naming opportunity availability |
View naming opportunity availability. |
Analysis |
Naming opportunity recognition |
View naming opportunity recognitions. |
Analysis |
Naming opportunity search |
Search for and view naming opportunities. |
Fundraising |
Notifications |
Provides a user interface for managing notifications. |
Administration |
Opportunities |
View major giving management opportunities and asks page. |
Prospects |
Opportunity pipeline |
Displays the opportunity pipeline report. |
Analysis |
Organization calendar |
View events, mailings, and other activities taking place across your organization. |
Administration |
Organization search |
Search for and view organization constituent records. |
Prospects |
Organization search |
Search for and view organization records. |
Constituents |
Origination settings |
Configure constituent origination settings. |
Constituents |
Package performance |
Displays package performance of a segment selection |
Marketing and Communications |
Plan income forecast |
Expected income schedule by marketing effort for a plan. |
Marketing and Communications |
Plan status |
Compare the actual results of marketing plans with their expected results. |
Marketing and Communications |
Planned gift acknowledgements |
Process acknowledgements for planned gift records. |
Marketing and Communications |
Planned gift detail |
Displays the planned gift detail report. |
Analysis |
Planned marketing profile |
View a detailed profile of a planned marketing effort. |
Marketing and Communications |
Planner income outlook |
Yearly overview of income expectations by plan. |
Marketing and Communications |
Planning calendar |
View calendar of organization activity to help plan your communications. |
Marketing and Communications |
Pledge subtypes |
Provides an interface for managing pledge subtypes. |
Revenue |
Projected income |
View the projected income report. |
Analysis |
Projected income |
View the projected income report. |
Revenue |
Prospect analysis |
Analyze and segment prospects based on data modeling. |
Prospects |
Prospect plan analysis |
Displays the prospect plan analysis report. |
Analysis |
Prospect plan follow-up |
Displays the prospect plan follow-up report. |
Analysis |
Prospects |
View major giving management prospects page. |
Prospects |
Purpose search |
Search for and view fundraising purposes. |
Fundraising |
Query |
Create and manage queries. |
Analysis |
Reason codes |
Displays the page to manage reason codes. |
Constituents |
Reason codes |
Displays the page to manage reason codes. |
Revenue |
Receipts |
Process receipts for revenue records. |
Marketing and Communications |
Recognition count |
View a report detailing the recognition count of a particular program. |
Analysis |
Recognition credits |
View recognition credits and associated revenue records from the revenue functional area. |
Revenue |
Recognition credits |
View recognition credits and associated revenue records. |
Analysis |
Recognition programs |
View list of recognition programs. |
Constituents |
Recognition revenue |
View a report detailing the recognition revenue of a particular program. |
Analysis |
Reconcile deposits |
Reconcile revenue in the system with a bank deposit record. |
Analysis |
Reconcile deposits |
Reconcile revenue in the system with a bank deposit record. |
Revenue |
Reconcile matching gifts |
Reconcile unapplied matching gift payments to existing or new unpaid matching gift claims. |
Revenue |
Recurring gift missed payments |
View the missed recurring gift report. |
Analysis |
Recurring gift missed payments |
View the missed recurring gift report. |
Revenue |
Relationship settings |
Provides an interface for managing relationship settings. |
Constituents |
Relationship types |
Provides an interface for managing relationship types. |
Records |
Reminders |
Generate reminders. |
Marketing and Communications |
Removed member counts |
View the removed member counts for a marketing effort. |
Marketing and Communications |
Report explorer |
Explore and run reports located on the Report Server. |
Analysis |
Reporting filters |
Manage revenue filters. |
Revenue |
Retention and attrition |
View retention and attrition by year for a segment. |
Marketing and Communications |
Revenue annual statement |
View the revenue annual statement report. |
Analysis |
Revenue annual statement |
View the revenue annual statement report. |
Revenue |
Revenue by payment method |
View the revenue by payment method report. |
Analysis |
Revenue by payment method |
View the revenue by payment method report. |
Revenue |
Revenue detail |
View details of constituent giving. |
Analysis |
Revenue detail |
View details of constituent giving. |
Revenue |
Revenue detail group/household |
View details of group or household giving. |
Analysis |
Revenue detail group/household |
View details of group or household giving. |
Revenue |
Revenue dynamics |
Compare constituent gift revenue activity for two periods of time. |
Analysis |
Revenue dynamics |
Compare constituent gift revenue activity for two periods of time. |
Revenue |
Revenue recognition credits |
View revenue entries with associated recognition credits from the revenue functional area. |
Revenue |
Revenue recognition credits |
View revenue entries with associated recognition credits. |
Analysis |
Search MatchFinder Online |
Identify matching gift organizations by searching MatchFinder Online. |
Revenue |
Selection brief |
View a detailed profile of a marketing effort. |
Marketing and Communications |
Smart query browse |
Browse smart query definitions. |
Analysis |
Smart query search |
Search for a smart query and view the results. |
Analysis |
Solicitor revenue |
View revenue from solicitors over a specified period. |
Analysis |
Solicitor revenue |
View revenue from solicitors over a specified period. |
Fundraising |
Source analysis response |
Analyze response rates by source analysis value. |
Marketing and Communications |
Source code performance |
Displays the source code performance for a selection of marketing efforts. |
Marketing and Communications |
Stewarded donor search |
Search for and view stewarded donors. |
Prospects |
Title code defaults |
Modify title code defaults. |
Constituents |
Transaction search |
Search for and view revenue transaction records. |
Revenue |
Tribute acknowledgements |
Task to manage your tribute acknowledgement processes. |
Marketing and Communications |
Tribute revenue |
View tribute records with associated revenue. |
Analysis |
Tributes |
Create and edit tributes. |
Constituents |
Unresolved responses |
View all unresolved gifts for a marketing effort. |
Marketing and Communications |
Vendors |
Manage information about the suppliers of items and services to your organization. |
Marketing and Communications |
View acquisition lists |
Manage lists you purchase, or obtain internally or from other organizations. |
Marketing and Communications |
View creatives |
Add and manage the items that make up your marketing effort packages, such as graphics or brochures. |
Marketing and Communications |
View marketing efforts |
Manage all aspects of marketing efforts including packages, segments, analysis, and more. |
Marketing and Communications |
View marketing plans |
Establish your estimates for costs and marketing efforts for the next year or another set time period. |
Marketing and Communications |
View packages |
Manage the different pieces available for all your marketing efforts. |
Marketing and Communications |
View segments |
Manage the groupings of your prospects that enable you to target them. |
Marketing and Communications |
View selections |
Manage the criteria used to filter records and create your marketing effort segments. |
Marketing and Communications |
Volunteer search |
Search for and view volunteer records. |
Volunteers |
VSE survey |
View the VSE Survey Report. |
Analysis |
Web dashboard |
View personalized dashboards |
Analysis |