Director of Development

Users assigned the Director of Development role oversee all aspects of the Development office at your organization. They can add and manage data about constituents, revenue, prospects, events, and volunteers. A Director of Development user can also manage mailings, create queries, and generate reports and KPIs to track the effectiveness of the fundraising efforts.

Task name

Task description

Functional area

Account distribution

View the account distribution report.

Analysis

Account distribution

View the account distribution report.

Revenue

Acknowledgements

Process acknowledgements for revenue records.

Marketing and Communications

Activity

View the pledge and recurring gift activity report from revenue.

Revenue

Activity

View the pledge and recurring gift activity report.

Analysis

Add a committee

Add a new committee.

Constituents

Add a direct marketing email

Add a new email based on a direct marketing export definition.

Marketing and Communications

Add a fundraiser

Add a fundraiser from an existing or new constituent record.

Prospects

Add a group

Add a new group constituent.

Constituents

Add a group

Add a new group constituent.

Prospects

Add a household

Add a new household constituent.

Constituents

Add a household

Add a new household constituent.

Prospects

Add a major giving prospect

Add a major giving prospect from an existing or new constituent record.

Prospects

Add a naming opportunity

Add a new naming opportunity.

Fundraising

Add a payment

Add a new payment.

Revenue

Add a pledge

Add a new pledge.

Revenue

Add a purpose

Add a new fundraising purpose.

Fundraising

Add a recurring gift

Add a new recurring gift.

Revenue

Add a stewardship plan

Provides an interface for adding a stewardship plan for a constituent.

Prospects

Add an appeal

Add a new appeal.

Marketing and Communications

Add an email package

Add the different pieces available for direct marketing email efforts.

Marketing and Communications

Add an individual

Add a new individual constituent.

Constituents

Add an individual

Add a new individual constituent.

Prospects

Add an organization

Add a new organization constituent.

Constituents

Add an organization

Add a new organization constituent.

Prospects

Ad-hoc query search

Search for an ad-hoc query and view the results.

Analysis

Adjusted revenue

Viewing adjusted revenue information.

Analysis

Adjusted revenue

Viewing adjusted revenue information.

Revenue

All things Altru

Go to the Altru Resources page for videos, class schedules, and online help.

Tickets

Appeal Mailing performance

View the appeal mailing performance report.

Analysis

Appeal mailings

View all appeal mailings in the system.

Marketing and Communications

Appeal package performance

View performance data for appeals and packages.

Analysis

Appeal performance

View performance data for a group of appeals.

Analysis

Appeal performance

View performance data for a group of appeals.

Marketing and Communications

Appeal profile

View a detailed profile of an appeal.

Analysis

Appeal profile

View a detailed profile of an appeal.

Marketing and Communications

Appeal search

Search for and view appeal records.

Marketing and Communications

Assign prospects in bulk

Assign or reassign a large number of prospects to a fundraiser.

Prospects

Average gift comparison

Compare average gift amounts for different segments over a span of years.

Marketing and Communications

Batch entry

Manage batches through all stages of the batch workflow.

Constituents

Batch entry

Manage batches through all stages of the batch workflow.

Revenue

Batch search

Search for and view batches.

Constituents

Batch search

Search for and view batches.

Revenue

Benefits list

Displays a report listing all constituent benefits within a particular date range.

Analysis

Blackbaud Payment Service merchant accounts

Provides an interface for managing Blackbaud Payment Service merchant accounts.

Revenue

Business process ownership

View and edit business process owners.

Administration

Breakeven analysis

Compare the performance of each segment in a marketing effort.

Marketing and Communications

Clear matching gift claims

Clear matching gift claims from the system.

Revenue

Committee search

Search for and view committee records.

Constituents

Communications analysis

View communication and appeal performance.

Marketing and Communications

Constituencies

Provides an interface for managing constituencies within the system.

Constituents

Constituent data review

Review changes made to constituent contact information.

Constituents

Constituent density map

Displays an interactive map that displays constituent densities using a heat map overlay.

Marketing and Communications

Constituent group types

Add, edit and delete constituent group types.

Constituents

Constituent group types

Add, edit and delete constituent group types.

Prospects

Constituent map

Displays an interactive map where constituents can be viewed by their geographical locations.

Constituents

Constituent matching settings

Modify the settings used to identify duplicate records when adding a new record.

Administration

Constituent merge

View, add, and edit constituent merge processes and configurations.

Constituents

Constituent profile

View a detailed profile of a constituent.

Analysis

Constituent profile

View a detailed profile of a constituent.

Constituents

Constituent recognition credits

View constituents with their associated recognition credits.

Analysis

Constituent recognition credits

View constituents with their associated recognition credits.

Constituents

Constituent recognition processes

Manage constituent recognition processes.

Constituents

Constituent search

Search for and view constituent records.

Constituents

Constituent search

Search for and view constituent records.

Prospects

Constituent tributes

View constituents with their associated tributes.

Analysis

Constituent tributes

View constituents with their associated tributes.

Constituents

Default communication exclusions

Configure the default communication exclusions.

Marketing and Communications

Designation progress

View progress of selected designations within a hierarchy.

Analysis

Designation progress

View progress of selected designations within a hierarchy.

Fundraising

Direct debit header file

Provides an interface for managing direct debit header file information.

Revenue

Duplicate constituent report

View a report of possible duplicate constituents found by a duplicate constituent search.

Constituents

Duplicate record check settings

Modify the settings used to identify duplicate records when adding a new record.

Constituents

Event calendar

View the calendar of all events and tasks.

Events

Event profile

View a detailed profile of an event.

Analysis

Event search

Search for and view event records.

Events

Event summary

View summary information for events.

Analysis

Export

Create and manage exports of query results.

Administration

Export definitions

Create and manage export definitions for marketing efforts.

Marketing and Communications

Export definitions

Create and manage export definitions.

Administration

FEP benchmarking comparison

View the FEP Benchmarking Comparison report.

Analysis

FEP benchmarking comparison

View the FEP Benchmarking Comparison report.

Fundraising

Finder file counts

View the finder file counts for a marketing effort.

Marketing and Communications

First names

Modify first names table.

Constituents

Full duplicate search

Search the entire database for duplicate constituents.

Constituents

Fundraiser search

Search for and view fundraiser records.

Prospects

Fundraisers and steps

View major giving management fundraisers and steps page.

Prospects

Fundraising Effectiveness Project

Create and submit a file to AFP to participate in the Fundraising Effectiveness Project.

Administration

Fundraising hierarchies

Create and edit designation hierarchies.

Fundraising

Fundraising hierarchy progress

View detailed designation progress against goals within a hierarchy.

Analysis

Fundraising hierarchy progress

View detailed designation progress against goals within a hierarchy.

Fundraising

Fundraising hierarchy summary

View designation progress by quarter or year against goals within a hierarchy.

Analysis

Fundraising hierarchy summary

View designation progress by quarter or year against goals within a hierarchy.

Fundraising

Fundraising purpose profile

View a detailed profile of fundraising purpose.

Analysis

Fundraising purpose profile

View a detailed profile of fundraising purpose.

Fundraising

Fundraising purpose revenue

View fundraising purpose revenue information.

Analysis

Fundraising purpose revenue

View fundraising purpose revenue information.

Fundraising

Global pledge write-off

This task allows users to globally write-off pledges.

Revenue

Household settings

Provides an interface for managing household settings.

Constituents

Incremental duplicate search

Find duplicates in constituents added or updated since the last duplicate search.

Constituents

Indirect responses

View all indirect gifts for a marketing effort.

Marketing and Communications

Interaction categories and subcategories

Provides an interface for managing interaction categories and interactions within the system.

Marketing and Communications

KPI dashboard

View a customizable dashboard of KPI values and statistics.

Analysis

Letter template library

Manage the letter template library.

Marketing and Communications

Life changes

Provides an interface for managing life changes within the system.

Constituents

List performance

Analyze list performance metrics including number of new donors, response rates, and ROI.

Marketing and Communications

List profile

View a detailed profile of a list.

Marketing and Communications

List summary

Detailed list report including metrics such as cost, total records, and expiration date.

Marketing and Communications

Major giving prospect search

Search for and view major giving prospect records.

Prospects

Manage correspondence

This task allows users to send correspondence to constituents.

Marketing and Communications

Manage modeling and propensity

Manage modeling and propensity ratings.

Prospects

Manage research groups

Create, populate and view research groups.

Prospects

Mapping

Interactively map records based on their geographical locations.

Prospects

Marketing acknowledgements

Create and process marketing acknowledgements.

Marketing and Communications

Marketing record counts

View list use for a marketing effort.

Marketing and Communications

Marketing revenue

View total revenue for a marketing plan, appeal or marketing effort by day, week, month, or year.

Marketing and Communications

Marketing summary

Summary of all marketing efforts in the system.

Marketing and Communications

Matching gift claim summary

View matching gift claim summary information.

Analysis

Matching gift claim summary

View matching gift claim summary information.

Revenue

Membership appeals

View membership revenue associated with appeals.

Analysis

Membership conversion

Displays the membership conversion report

Analysis

Membership count

View a reporting detailing the membership count of a particular program.

Analysis

Membership programs

View list of membership programs.

Fundraising

Membership projected revenue

Displays the membership projected revenue report

Analysis

Membership renewal

Displays the membership renewal report

Analysis

Membership renewal effort

View renewal statistics for a membership renewal effort.

Analysis

Membership renewal efforts

Create and process membership renewal efforts.

Marketing and Communications

Membership revenue

Displays the membership revenue report

Analysis

Membership statistics comparison

Displays the membership statistics comparison report

Analysis

Merge two constituents

Manually merge two selected constituents.

Constituents

Merged constituent search

Trace a merged constituent to the constituent into which it was merged.

Constituents

My fundraiser page

View my major giving area.

Prospects

Name format options

Provides an interface for managing name format options.

Marketing and Communications

Naming opportunity availability

View naming opportunity availability.

Analysis

Naming opportunity recognition

View naming opportunity recognitions.

Analysis

Naming opportunity search

Search for and view naming opportunities.

Fundraising

Notifications

Provides a user interface for managing notifications.

Administration

Opportunities

View major giving management opportunities and asks page.

Prospects

Opportunity pipeline

Displays the opportunity pipeline report.

Analysis

Organization calendar

View events, mailings, and other activities taking place across your organization.

Administration

Organization search

Search for and view organization constituent records.

Prospects

Organization search

Search for and view organization records.

Constituents

Origination settings

Configure constituent origination settings.

Constituents

Package performance

Displays package performance of a segment selection

Marketing and Communications

Plan income forecast

Expected income schedule by marketing effort for a plan.

Marketing and Communications

Plan status

Compare the actual results of marketing plans with their expected results.

Marketing and Communications

Planned gift acknowledgements

Process acknowledgements for planned gift records.

Marketing and Communications

Planned gift detail

Displays the planned gift detail report.

Analysis

Planned marketing profile

View a detailed profile of a planned marketing effort.

Marketing and Communications

Planner income outlook

Yearly overview of income expectations by plan.

Marketing and Communications

Planning calendar

View calendar of organization activity to help plan your communications.

Marketing and Communications

Pledge subtypes

Provides an interface for managing pledge subtypes.

Revenue

Projected income

View the projected income report.

Analysis

Projected income

View the projected income report.

Revenue

Prospect analysis

Analyze and segment prospects based on data modeling.

Prospects

Prospect plan analysis

Displays the prospect plan analysis report.

Analysis

Prospect plan follow-up

Displays the prospect plan follow-up report.

Analysis

Prospects

View major giving management prospects page.

Prospects

Purpose search

Search for and view fundraising purposes.

Fundraising

Query

Create and manage queries.

Analysis

Reason codes

Displays the page to manage reason codes.

Constituents

Reason codes

Displays the page to manage reason codes.

Revenue

Receipts

Process receipts for revenue records.

Marketing and Communications

Recognition count

View a report detailing the recognition count of a particular program.

Analysis

Recognition credits

View recognition credits and associated revenue records from the revenue functional area.

Revenue

Recognition credits

View recognition credits and associated revenue records.

Analysis

Recognition programs

View list of recognition programs.

Constituents

Recognition revenue

View a report detailing the recognition revenue of a particular program.

Analysis

Reconcile deposits

Reconcile revenue in the system with a bank deposit record.

Analysis

Reconcile deposits

Reconcile revenue in the system with a bank deposit record.

Revenue

Reconcile matching gifts

Reconcile unapplied matching gift payments to existing or new unpaid matching gift claims.

Revenue

Recurring gift missed payments

View the missed recurring gift report.

Analysis

Recurring gift missed payments

View the missed recurring gift report.

Revenue

Relationship settings

Provides an interface for managing relationship settings.

Constituents

Relationship types

Provides an interface for managing relationship types.

Records

Reminders

Generate reminders.

Marketing and Communications

Removed member counts

View the removed member counts for a marketing effort.

Marketing and Communications

Report explorer

Explore and run reports located on the Report Server.

Analysis

Reporting filters

Manage revenue filters.

Revenue

Retention and attrition

View retention and attrition by year for a segment.

Marketing and Communications

Revenue annual statement

View the revenue annual statement report.

Analysis

Revenue annual statement

View the revenue annual statement report.

Revenue

Revenue by payment method

View the revenue by payment method report.

Analysis

Revenue by payment method

View the revenue by payment method report.

Revenue

Revenue detail

View details of constituent giving.

Analysis

Revenue detail

View details of constituent giving.

Revenue

Revenue detail group/household

View details of group or household giving.

Analysis

Revenue detail group/household

View details of group or household giving.

Revenue

Revenue dynamics

Compare constituent gift revenue activity for two periods of time.

Analysis

Revenue dynamics

Compare constituent gift revenue activity for two periods of time.

Revenue

Revenue recognition credits

View revenue entries with associated recognition credits from the revenue functional area.

Revenue

Revenue recognition credits

View revenue entries with associated recognition credits.

Analysis

Search MatchFinder Online

Identify matching gift organizations by searching MatchFinder Online.

Revenue

Selection brief

View a detailed profile of a marketing effort.

Marketing and Communications

Smart query browse

Browse smart query definitions.

Analysis

Smart query search

Search for a smart query and view the results.

Analysis

Solicitor revenue

View revenue from solicitors over a specified period.

Analysis

Solicitor revenue

View revenue from solicitors over a specified period.

Fundraising

Source analysis response

Analyze response rates by source analysis value.

Marketing and Communications

Source code performance

Displays the source code performance for a selection of marketing efforts.

Marketing and Communications

Stewarded donor search

Search for and view stewarded donors.

Prospects

Title code defaults

Modify title code defaults.

Constituents

Transaction search

Search for and view revenue transaction records.

Revenue

Tribute acknowledgements

Task to manage your tribute acknowledgement processes.

Marketing and Communications

Tribute revenue

View tribute records with associated revenue.

Analysis

Tributes

Create and edit tributes.

Constituents

Unresolved responses

View all unresolved gifts for a marketing effort.

Marketing and Communications

Vendors

Manage information about the suppliers of items and services to your organization.

Marketing and Communications

View acquisition lists

Manage lists you purchase, or obtain internally or from other organizations.

Marketing and Communications

View creatives

Add and manage the items that make up your marketing effort packages, such as graphics or brochures.

Marketing and Communications

View marketing efforts

Manage all aspects of marketing efforts including packages, segments, analysis, and more.

Marketing and Communications

View marketing plans

Establish your estimates for costs and marketing efforts for the next year or another set time period.

Marketing and Communications

View packages

Manage the different pieces available for all your marketing efforts.

Marketing and Communications

View segments

Manage the groupings of your prospects that enable you to target them.

Marketing and Communications

View selections

Manage the criteria used to filter records and create your marketing effort segments.

Marketing and Communications

Volunteer search

Search for and view volunteer records.

Volunteers

VSE survey

View the VSE Survey Report.

Analysis

Web dashboard

View personalized dashboards

Analysis