Membership Manager
Users assigned the Membership Manager role plan and analyze the membership program at your organization and solicit constituents to join as members. Users in this role can manage membership mailings and view data about volunteers and constituents, such as to manage and solicit members. A Membership Manager user can also print membership cards, add and manage membership fee payments, and generate reports and KPIs to track the effectiveness of your fundraising efforts.
Task name |
Task description |
Functional area |
Add a group |
Add a new group constituent. |
Constituents |
Add a mail package |
Add the different pieces available for direct marketing efforts. |
Marketing and Communications |
Add a membership email |
Add a new email based on a membership export definition. |
Marketing and Communications |
Add a membership letter |
Add a new membership letter. |
Marketing and Communications |
Add a membership segment |
Add a new membership segment. |
Marketing and Communications |
Add a payment |
Add a new payment. |
Revenue |
Add a selection |
Add a new ad-hoc query selection. |
Marketing and Communications |
Add an appeal |
Add a new appeal. |
Marketing and Communications |
Add an email package |
Add the different pieces available for direct marketing email efforts. |
Marketing and Communications |
Add an individual |
Add a new individual constituent. |
Constituents |
Add an organization |
Add a new organization constituent. |
Constituents |
Address processing options |
View and manage the list of address processing option sets. |
Marketing and Communications |
Ad-hoc query search |
Search for an ad-hoc query and view the results. |
Analysis |
All things Altru |
Go to the Altru Resources page for videos, class schedules, and online help. |
Tickets |
Altru training page |
Altru training page. |
Fundraising |
Altru training page |
Altru training page. |
Marketing and Communications |
Appeal package performance |
View performance data for appeals and packages. |
Analysis |
Appeal performance |
View performance data for a group of appeals. |
Analysis |
Appeal performance |
View performance data for a group of appeals. |
Marketing and Communications |
Appeal profile |
View a detailed profile of an appeal. |
Analysis |
Appeal profile |
View a detailed profile of an appeal. |
Marketing and Communications |
Appeal search |
Search for and view appeal records. |
Marketing and Communications |
Ask ladder response |
Analyze the response rates of ask ladders. |
Marketing and Communications |
Average gift comparison |
Compare average gift amounts for different segments over a span of years. |
Marketing and Communications |
Benefits list |
Displays a report listing all constituent benefits within a particular date range. |
Analysis |
Business process ownership |
View and edit business process owners. |
Administration |
Breakeven analysis |
Compare the performance of each segment in a marketing effort. |
Marketing and Communications |
Campaign recognition credit |
View a campaign's recognition credits. |
Analysis |
Campaign summary |
View a campaign summary. |
Analysis |
Constituent density map |
Displays an interactive map that displays constituent densities using a heat map overlay. |
Marketing and Communications |
Constituent group types |
Add, edit and delete constituent group types. |
Constituents |
Constituent map |
Displays an interactive map where constituents can be viewed by their geographical locations. |
Constituents |
Constituent matching settings |
Modify the settings used to identify duplicate records when adding a new record. |
Administration |
Constituent profile |
View a detailed profile of a constituent. |
Analysis |
Constituent profile |
View a detailed profile of a constituent. |
Constituents |
Constituent search |
Search for and view constituent records. |
Constituents |
Default communication exclusions |
Configure the default communication exclusions. |
Marketing and Communications |
Email search |
Search for an email. |
Marketing and Communications |
Event revenue |
View revenue data for a specific event. |
Analysis |
Export |
Create and manage exports of query results. |
Administration |
Export definitions |
Create and manage export definitions for marketing efforts. |
Marketing and Communications |
Export definitions |
Create and manage export definitions. |
Administration |
Finder file counts |
View the finder file counts for a marketing effort. |
Marketing and Communications |
Hierarchical campaign summary |
View a campaign hierarchy summary. |
Analysis |
Household settings |
Provides an interface for managing household settings. |
Constituents |
Indirect responses |
View all indirect gifts for a marketing effort. |
Marketing and Communications |
Interaction categories and subcategories |
Provides an interface for managing interaction categories and interactions within the system. |
Marketing and Communications |
KPI dashboard |
View a customizable dashboard of KPI values and statistics. |
Analysis |
KPIs |
Create, manage and schedule updates for KPIs. |
Analysis |
Letter search |
Search for a letter. |
Marketing and Communications |
Letter template library |
Manage the letter template library. |
Marketing and Communications |
List performance |
Analyze list performance metrics including number of new donors, response rates, and ROI. |
Marketing and Communications |
List profile |
View a detailed profile of a list. |
Marketing and Communications |
List summary |
Detailed list report including metrics such as cost, total records, and expiration date. |
Marketing and Communications |
Marketing acknowledgements |
Create and process marketing acknowledgements. |
Marketing and Communications |
Marketing record counts |
View list use for a marketing effort. |
Marketing and Communications |
Marketing summary |
Summary of all marketing efforts in the system. |
Marketing and Communications |
Membership appeals |
View membership revenue associated with appeals. |
Analysis |
Membership conversion |
Displays the membership conversion report |
Analysis |
Membership count |
View a reporting detailing the membership count of a particular program. |
Analysis |
Membership program |
View the membership program. |
Fundraising |
Membership programs |
View list of membership programs. |
Fundraising |
Membership projected revenue |
Displays the membership projected revenue report |
Analysis |
Membership promotions |
List all membership promotions. |
Fundraising |
Membership renewal |
Displays the membership renewal report |
Analysis |
Membership renewal effort |
View renewal statistics for a membership renewal effort. |
Analysis |
Membership renewal efforts |
Create and process membership renewal efforts. |
Marketing and Communications |
Membership reports |
Help video explaining membership reports. |
Analysis |
Membership revenue |
Displays the membership revenue report |
Analysis |
Membership statistics comparison |
Displays the membership statistics comparison report |
Analysis |
Name format options |
Provides an interface for managing name format options. |
Marketing and Communications |
Notifications |
Provides a user interface for managing notifications. |
Administration |
Organization calendar |
View events, mailings, and other activities taking place across your organization. |
Administration |
Organization search |
Search for and view organization records. |
Constituents |
Origination settings |
Configure constituent origination settings. |
Constituents |
Package performance |
Displays package performance of a segment selection |
Marketing and Communications |
Page designer |
Edit the appearance and format of your web forms. |
Web |
Planning calendar |
View calendar of organization activity to help plan your communications. |
Marketing and Communications |
Print membership cards |
Print membership cards. |
Fundraising |
Privacy policy |
Edit the web page that displays your privacy policy. |
Web |
Query |
Create and manage queries. |
Analysis |
Recognition count |
View a report detailing the recognition count of a particular program. |
Analysis |
Recognition revenue |
View a report detailing the recognition revenue of a particular program. |
Analysis |
Removed member counts |
View the removed member counts for a marketing effort. |
Marketing and Communications |
Reporting filters |
Manage revenue filters. |
Revenue |
Retention and attrition |
View retention and attrition by year for a segment. |
Marketing and Communications |
Revenue by payment method |
View the revenue by payment method report. |
Analysis |
Revenue by payment method |
View the revenue by payment method report. |
Revenue |
Revenue detail |
View details of constituent giving. |
Revenue |
Revenue dynamics |
Compare constituent gift revenue activity for two periods of time. |
Revenue |
Segmented house file counts |
View the segmented house file counts for a marketing effort. |
Analysis |
Segmented house file counts |
View the segmented house file counts for a marketing effort. |
Marketing and Communications |
Selection brief |
View a detailed profile of a marketing effort. |
Marketing and Communications |
Smart query browse |
Browse smart query definitions. |
Analysis |
Smart query search |
Search for a smart query and view the results. |
Analysis |
Source analysis response |
Analyze response rates by source analysis value. |
Marketing and Communications |
Source code performance |
Displays the source code performance for a selection of marketing efforts. |
Marketing and Communications |
Source codes |
Manage source code layouts to be used in marketing efforts. |
Marketing and Communications |
Transaction search |
Search for and view revenue transaction records. |
Revenue |
Undelivered email |
Undelivered email jobs. |
Administration |
Unresolved responses |
View all unresolved gifts for a marketing effort. |
Marketing and Communications |
View creatives |
Add and manage the items that make up your marketing effort packages, such as graphics or brochures. |
Marketing and Communications |
View emails |
Add and manage emails created from export definitions. |
Marketing and Communications |
View letters and documents |
Add and manage the letters and documents associated with your packages and marketing efforts. |
Marketing and Communications |
View marketing efforts |
Manage all aspects of marketing efforts including packages, segments, analysis, and more. |
Marketing and Communications |
View packages |
Manage the different pieces available for all your marketing efforts. |
Marketing and Communications |
View segments |
Manage the groupings of your prospects that enable you to target them. |
Marketing and Communications |
View selections |
Manage the criteria used to filter records and create your marketing effort segments. |
Marketing and Communications |
View white mail segments |
Manage your white mail segments. |
Marketing and Communications |
Volunteer daily schedule |
Show the daily schedule report for all volunteers. |
Analysis |
Volunteer search |
Search for and view volunteer records. |
Volunteers |
Web dashboard |
View personalized dashboards |
Analysis |