Unmapped Transaction Messages

Unmapped transaction messages play an important part in helping you ensure your general ledger setup is configured properly. Altru tracks unmapped transaction messages only when you use the Unmapped transaction setting to associate an account with transactions that are missing a valid general ledger transaction mapping.

Note: If you do not use the Unmapped transaction setting to associate an account with transactions that are missing a valid general ledger transaction mapping, Altru does not track unmapped transaction messages. You must communicate any errors regarding unmapped transactions to your accounting manager to ensure your general ledger setup is maintained.

Unmapped transaction messages are generated due to unmapped segments, missing transaction mappings, and missing general ledger accounts. A message is unique and is generated for one or more transactions with incomplete or missing mappings. You can select a message to view a list of all transactions that pertain to that specific message. If necessary, you can click a transaction to access the specific record associated with the transaction, such as a payment, pledge, or planned gift.

Use the information in the messages to correct any unmapped transactions. Once you make corrections, you can run a process to update the general ledger distributions for those transactions.