Ticket Seller

Users assigned this role can manually open their cash drawer, count initial cash, sell scheduled event and admission tickets, close their cash drawer, and reconcile sales. Users in this role can also search for orders, complete pay on arrival orders, and print or reprint sales documents and tickets. Additionally, users assigned this role can process refunds, check-in groups and view the itinerary report for groups.

Task name	Task description	Functional area
Advance sales	Sell tickets with a sales screen optimized for future ticket sales.	Sales
All things Altru	Go to the Altru Resources page for videos, class schedules, and online help.	Tickets
Altru training page	Altru training page.	Sales
Count initial cash	At the start of your shift, count the initial cash in the drawer.	Sales
Daily reservation	View the daily reservation report.	Tickets
Daily sales	Sell tickets with a sales screen optimized for the front desk staff.	Sales
Daily schedule	View a list of a given day's events.	Tickets
Event attendance	View the event attendance report.	Events
Event attendance	View the event attendance report.	Sales
Event attendance detail	View the event attendance report.	Analysis
Group check in	Provides the ability to check in groups.	Sales
Group check out	Provides the ability to check out groups.	Sales
Itinerary	View the itinerary report.	Sales
My sales by payment method	View sales grouped by payment method.	Sales
No sale/open cash drawer	Manually open cash drawer.	Sales
Order search	Search for and view completed orders.	Sales
Organization calendar	View events, mailings, and other activities taking place across your organization.	Sales
Pick up tickets	Search for and complete orders requiring payment on arrival and/or printing.	Sales
Preregistered program check in	Mark who's attended a preregistered program.	Sales
Preregistered program roster	View the preregistered program roster.	Sales
Reconcile sales	At the end of your shift, count the final cash amount and reconcile sales.	Sales
Refund search	Search for and view refunds.	Sales
Refunds	Return items to refund money back to a patron or return free tickets to inventory.	Sales