Acknowledgement Letters

On the Acknowledgements page, you can create and manage the letters used to acknowledge revenue transactions received from donors. You can use multiple letters with the process, such as to target constituents differently based on revenue amount or activity. On the Acknowledgements page, under Letters, the letters used with the acknowledgements process appear. From the grid, you can view and manage the letters used by the process.

Note: The order in which the letters appear under Letters determines the order in which the process generates them for donors. For example, you can arrange to letters so the process generates letters for major givers and board members before you generate the letter used to acknowledge all other transactions. To adjust a letter’s position in the order, select it in the grid and select Move up or Move down as necessary.