Communication Letters

From Marketing and Communications, you create letters as you set up your communications. To create letters, you use a hypertext markup language (HTML) editor to design the content for each channel of the communication such as mail and email. In addition to the HTML editor, there are several considerations as you manage your letters, regardless of the communication type. For example, before you send an communication, you must select the recipients to receive each letter. Also, while your organization can set up default exclusions for your communication efforts, you can also edit the exclusion criteria for each communication as necessary.