Letter Content

When you create a letter for a communication, you use a hypertext markup language (HTML) editor to compose its content. When you create content in the HTML editor, you must design the content for each channel of the communication such as mail and email.

When you first access the HTML editor, it appears in the standard view. From the standard view, you can create content similar to as in a word processing application or “what you see is what you get” (WYSIWYG) editor. As you create your content, you can use the toolbar to adjust and control the format of the content for your communications.

Note: In standard view, when you press Enter, you create a <p> tag in the HTML source code to indicate a new paragraph. When you press Shift + Enter, you create a <br> tag to indicate a single carriage return.