Mark a Letter as Inactive

If a letter is no longer current and your organization no longer uses it for a marketing effort process, you can mark it as inactive from the Letters and Documents page. Under Letters, select the letter to mark as inactive and select Mark inactive. When a confirmation message appears to ask whether to mark the letter as inactive, select Yes.

If a letter is no longer current and your organization no longer uses it for a mail package, you can mark it as inactive from the Letters page. Under Letters, select the letter to mark as inactive and select Mark inactive. When a confirmation message appears to ask whether to mark the letter as inactive, select Yes.

To view inactive letters under Letters, select Filter. select Include inactive letters, and select Apply.