Add a Direct Debit File Process

To electronically transfer funds from a constituent’s bank account, you need to create a direct debit transmission file to send to your organization’s bank. The transmission file contains specific information about the transactions and your organization, such as payment amounts and account numbers.

On the Generate Direct Debit File Process page, add a business process that creates the transmission file for a selected revenue batch.

  1. From Revenue, select EFT.

  2. Under Generate direct debit files, select Add.

  3. Enter a unique name and description to identify the process.

  4. Under Debit transmission file details, select a financial processing date and a bank account.

    • If you select Specific date, select the specific date the bank processes the file. We recommend you select a normal business day that isn't a banking holiday.

    • If you select X days after this process runs, enter the number of days after the process date the banks processes the file. We recommend you enter between one and five days after you generate the transmission file.

    Note: Requirements for the financial processing date vary between banks. For more information, contact your organization’s bank.

  5. Under Where are the direct debit files coming from?, select whether to use an existing batch or a generate a new batch that contains the direct debit transactions to include in the transmission file.

    • If you select Existing batch, search for or enter the number of the uncommitted batch with the transactions to include. The batch can include both direct debit and credit card transactions — however, when you run the process, it includes only the direct debit transactions in the transmission file.

    • If you select Create a new batch of transactions:

      1. Select whether to include pledges, recurring gifts, or both.

      2. Select whether to consolidate multiple commitments to a single payment by constituent.

      3. Select whether to only include payments in a specific selection.

        Note: If you specify a selection, Altru includes the revenue records of the selected type in the selection that are due on or before the date entered under Payments due on or before. Otherwise, Altru includes all revenue records in your database that are due on or before the cut-off date.

      4. Under Payments due on or before, enter the date that Altru should use when determining which transactions to include.

      5. Under Payment batch template, select the template to use with the new batch.

      6. Under Payment batch owner field, select the user to own and process the batch.

  6. Select Save.

Tip: When you run the process, you can change certain settings as needed, such as the financial processing date, batch template, and owner.