AddPayments

After you add all items to the order and confirm them with the patron, you can begin to apply a payment to the order. From the Add Payment tab you can enter a full or partial payment to meet the balance due. If you do not enter the full amount of the order balance, you must remain on the Add Payment tab to add additional payments to the order. You cannot complete the order until you reach a zero balance, or a negative balance in the case of a cash overpayment. After you add payments, the Order summary is updated to display the payments the patron has made, including information such as payment method, amount, total, and how much change is due if necessary.

If

Note: When you first begin an order, the Complete order button appears inactive. After you add complimentary items or a 100% discount to the order, the Complete order button becomes active. If the patron adds items to their order that bring the total price above zero dollars, the button becomes Pay on arrival, and you must either reserve the order and defer payment or add payment to complete the order. After payments are added, the button changes to Complete order.

You determine which payment methods to accept for each type of sale from the Sales Methods page in Tickets. For information about how to assign payment methods to specific sales methods, see the Configure Sales Methods section of the help file.

Warning: Before you can complete the payment process, an administrator must map the program and payment method, as well as any fees, taxes, or discounts included in the order to accounts in the General Ledger so the revenue can be distributed properly. For information about how to map revenue to General Ledger accounts, see the General Ledger Mapping section of the help file.