Configure Final CountDefaults

When an organization books a group visit, they provide the number of planned attendees. In many cases, the number of attendees will change prior to the actual visit, which affects the cost of the group visit and capacity available. To help avoid capacity issues and to make sure the group is aware of the actual cost of their visit, many organizations require that the “final count” of attendees be provided by a deadline.

To make sure you receive a group’s final count, you can make it required by default for group reservations. If required, you configure rules to calculate the due date based on the order creation date or the date the group visit occurs.

Tip: The final count defaults you configure can be changed during the group sales process. They are simply defaults designed to help your organization maintain a consistent policy for collecting the final count for group orders.