Manually Mark Payments and Pledges as Acknowledged

When you run an acknowledgement process to send a letter to thank a constituent for revenue, the program automatically tracks information about the letter on the Letters tab of the revenue record. If necessary, you can manually add an acknowledgement letter to a revenue record. For example, if you sent a personal note to a donor or thanked them in person, you can manually mark the payment or pledge as acknowledged without generating an acknowledgement letter.