Search For Refunds

To view or manage a refund, you can search for its record. The refund record provides detailed information such as the total amount refunded, the reason for the refund, and whether the transaction has been reconciled. Additionally, the record provides details about the credits, payment methods, and general ledger distributions of the refund.

Note: Group sale reservation refunds do not have refund records. To view information about a group sales refund, access the record of the refunded reservation.

To search for a refund record from Revenue or Sales, select Refund search.