Sell Tickets for a Scheduled or Pre-registered Program

On the Advance Sales page or Daily Sales page, you can sell tickets to scheduled and pre-registered programs.

• Scheduled programs are events that occur at a defined time, such as a tour or performance.

• Pre-registered programs are scheduled programs that require registration, such as a seminar session or workshop. When you sell tickets for a pre-registered program, you must select a patron. The patron can be the attendee or a “host” registrant who does not attend. For example, John Connor may register his daughters for an art workshop that he does not attend. In this scenario, the daughters are the attending registrants and John Connor is the non-attending registrant on the sales order. In addition to associating a patron with the order, you select price types and enter registration information for the attendees during the sales process. The attendees can be unnamed registrants that are identified only by the selected price types or you can select or add a constituent record for each. Additionally, if registration questions were configured for the event to track things like contact information, meal preference or shirt size, you select the applicable preferences for each registrant.

If your organization has scheduled programs, the Scheduled Programs button automatically appears on the Daily Sales page unless you mark it as inactive. With this button, you can add any available scheduled or pre-registered program to a daily sales order. You can also configure buttons for specific scheduled or pre-registered programs and price types and then select these buttons on the Daily Sales page to quickly add tickets to sales orders. For example, you can configure buttons for the Daily Sales page to quickly sell adult tickets for a 2:00 tour or seminar session.

After you select the tickets to sell, they appear in the order summary, along with any applicable fees, taxes, and discounts. From the summary you can edit the quantity of tickets selected for purchase or remove tickets and fees from the order.