Add Required Purchase Discounts

Unlike standard discounts that can be applied to any program or merchandise item your organization sells, required purchase discounts require the patron to buy specific items in order to receive the discount. For example, you can configure a required purchase discount that gives the patron one free or discounted admission ticket when they purchase at least one admission ticket at full price. Additionally, you can configure similar discounts that involve only merchandise items or both tickets and merchandise items.

When you configure a required purchase discount, you specify the item and quantity the patron is required to purchase in order to receive a discount, as well as the number of items to which a discount can be applied. You can configure required purchase discounts that mix tickets and merchandise. You are not limited to one or the other. Additionally, you can restrict discounts by sales method, day of the week, date, and time. You can also limit the discount to patrons with a specific address, membership, or constituency.

Note: To improve performance on sales screens, required purchase discounts have these requirements:

You can apply only one required purchase discount per sales order. If you attempt to apply more than one required purchase discount, you receive a message that says the first discount will be removed automatically. Note: You can apply a single required purchase discount to multiple items in the order if the discount is configured to be "unlimited."

Required purchase discounts cannot be used if there are more than 5 types of tickets or merchandise items in the cart. "Types" refers to unique line items in the cart, not the total number of items. There are no limits on other types of items you can purchase, such as donations or memberships. For example, you can have 3 types of merchandise, 2 types of tickets, and a donation.

If you apply a required purchase discount and then add 1 or more types of tickets or merchandise items (which puts you over the 5 type limit), you receive a message that says you must remove some items to apply this discount. If a required purchase discount is applied to an order and then you add an item and go over the 5 type limit, the discount is removed automatically and you receive a similar message telling you to remove some items to apply this discount.