Manage Workstation Machine Names

When you add a workstation to Altru, you must enter the specific machine name of the computer for which you are adding the workstation. The machine name identifies the workstation on your network. Before you add workstations, we recommend that you make a list of the machine names of each computer at your organization that will print tickets and sales documents.

After you create a workstation, you can change the name of the machine associated with the workstation if necessary, such as when the name is incorrect or has changed. The machine status displayed on the workstation record confirms whether the machine is recognized and accessible.

Tip: The steps to locate your machine name may differ depending on your operating system and version. For Windows operating systems, search Microsoft Support for recommended steps. Mac devices are not supported for printing at this time.

Note: A machine name must have fewer than 15 characters. If your machine name has 15 characters or more, change the name before you proceed with workstation setup.