Manage Discounts

After you create a discount, the discount record is automatically displayed. This allows you to review the record and make sure the discount is configured correctly. Additionally, at any time, you can access, view, and edit discount records. For convenience, you can access and manage both ticket and merchandise discounts from the Tickets and Merchandise areas respectively.

To access a discount record from Tickets, select Ticket and merchandise discounts under Discounts and promotions. To access a discount record from Merchandise, select Ticket and merchandise discounts.

From the Discounts page, select the name of a discount to open the discount record.

At the top of each discount record is a summary view that provides at-a-glance information about the discount. It includes the description, discount type, whether the discount is item-level or order-level, and whether the discount is applied automatically, manually, or with a promo code. Additionally, the status of the discount is displayed, along with the calculation type, and the number of times the discount can be applied per item or order.

Below the summary view, each record contains a selection of tabs. The specific tabs that appear depend on the type of discount record you access. For example, a standard item-level discount that applies to both tickets and merchandise will have a Price Type Details tab, Availability tab, Programs tab, Merchandise tab, and an Eligibility tab.

On each tab, you configure and manage details related to the discount. For example, you can adjust the dates and times when a discount is available and change the programs and merchandise items that can be discounted or that trigger a discount. Additionally, you can manage address, membership, and constituency restrictions, edit promotion codes, and configure price type and quantity details.