Configure On-sale Information

When you add a scheduled program, all sales methods are automatically assigned as defaults and on-sale availability is set to “Immediately.” After a scheduled program is added, you can access the On-sale tab to further configure when tickets can be sold through each sales method. For example, you can configure walk-up ticket sales for a program to be available 4 weeks prior to an event and phone sales to be available 6 weeks prior to an event. The on-sale information you enter for a program is inherited by events added to the program. However, you can change on-sale information for specific events as needed.

You can configure a pre-sale period for program tickets sold online. For more information, see Configure a members only pre-sale period for online sales

Note: Unlike a scheduled program that consists of events that occur over a set period of time, a daily admission program is typically available at all times. Because of this, daily admission events are either available or not available. You can configure the sales methods through which daily admission tickets are sold, but you cannot configure a specific period of time prior to the admission to make tickets available. For information about changing the sales methods available for a daily admission program, see Edit Programs.