ConfigureWorkstation Cash Drawers

A compatible cash drawer that is installed and configured correctly can open automatically based on the payment method selected during a transaction. For example, the cash drawer can be configured to open when the “Cash” payment method is selected during a sale or refund.

Before you can configure a cash drawer for a machine, you must add a “workstation” to the machine. Typically, workstations are added to each machine when they are configured to print tickets and sales documents. If workstations have not yet been added, you must add one before you can proceed with configuring a cash drawer. For more information, see AddWorkstations.

Note: The cash drawers that are compatible with this system are those that are connected to a computer through a receipt printer. Before you can configure cash drawers within this application, you must connect the cash drawer to the machine through the receipt printer. For more information about installing your cash drawer, see the hardware documentation supplied by the manufacturer.

Once the cash drawer is connected the receipt printer, you must access the corresponding workstation record within the system to identify the printer and enter the printer command needed to open the cash drawer. This command is specific to each receipt printer model and must be provided by the manufacturer of your cash drawer. To find the correct command to enter, you must refer to the hardware documentation provided with your cash drawer or contact the manufacturer.

Note: Only magnetic card swipes using keyboard emulation are supported for use at your workstations. Other HID compliant card swipes that do not use keyboard emulation are not supported.