Design Acknowledgement Email

Before you create web forms, you should design an acknowledgement message to send after users check out. After website users donate on donation forms or purchase tickets and memberships on program forms and membership forms, Altru directs users to shopping carts to process their transactions. If you design an acknowledgement message, Altru emails it to users after they check out.

To design the acknowledgement message, from Web, select Acknowledgement email under Configuration. Use the HTML editor to design and format your email message.

You can also edit the default acknowledgement message on a specific designation, event program, and membership program. For more information, see Custom Acknowledgment Emails for Web Forms.