Design the Default Acknowledgement Email

Before you create web forms, create an acknowledgment email to confirm donations, ticket purchases, or memberships. After patrons complete checkout through your web forms, Altru sends this email automatically.

To design the email:

  1. From Web, select Acknowledgement email under Configuration.

  2. Use the HTML editor to design and format your message.

Tip: To create a more tailored acknowledgment email for a specific designation, event program, or membership program, create a custom acknowledgement email. For more information, see Custom Acknowledgment Emails for Web Forms.