Program Form Options

Before you approve a program or event for the website, you must configure program form options such as how far in advance to sell tickets and how long tickets can remain in shopping carts.

Note: Unlike donation forms and membership forms, you cannot edit settings for each program form. Settings for program forms apply to all programs and events that you enable for the website.

To configure program form options, go to Web and select Manage program forms. On the Manage Program Forms page, select Online settings for tickets under Configuration. You can select a thumbnail for tickets in the shopping cart, when to put tickets on sale, how many tickets website users can buy, how long tickets remain in shopping carts, when to indicate tickets are nearly sold out, and whether to display sold out events. You can also enter an email address for website users to contact.

Note: Altru routes all transactions through a shopping cart, and you must configure payment settings for the shopping cart before you process transactions. Altru uses a single shopping cart for all web forms. To create the shopping cart, go to Web and select Web payment settings under Configuration. For more information, see Web Payment Settings.