Keep Overage for Group Reservations

From a group sales reservation, you can decide to keep the overpaid amount on a reservation that has an overpayment. For example, if the balance of a reservation is $100 and the patron paid with a check written for $150, an option to keep the overage of $50 is available.

Note: You can only keep the overage of a reservation that is checked-in.

Add refunds for group sales reservation

1. From Sales, under Daily tasks, select Group Sales.

2. Select a reservation to keep an overage.

3. In the Pricing section, select Keep overage.

4. Verify the information and click Yes, to keep the overage.