Resend Acknowledgment Emails

When a patron requests a copy of their acknowledgment email, you can send it from the order record. From the sales order, select Email acknowledgement under Tasks.

The Email field displays all email addresses saved to the patron's record. To add a new email address, select Add email.

Under Email, choose which of the patron's email addresses to use. Or you can select Add email to add a new email address to the patron's record.

Note: Note: The emailed acknowledgement is always a copy of the original receipt and will not reflect any changes to the order, such as discounts or refunds, since the initial sale.