Email Receipts for Sales Orders

When a patron requests a copy of their itemized receipt, you can send it by email. From the sales order, select Email receipt under Tasks.

The Email field displays all email addresses saved to the patron's record. Or you can select Add email to add a new email address to the patron record. If the original receipt was emailed to a purchaser that is not a patron, the address entered in the email field on the sales order appears here. If you do not have an email address for the purchaser at all, you can enter one in the field.

Note: If the sales order was created in Daily Sales or Advance Sales, the Receipt option field in the General section displays how the receipt was provided during the initial sale (printed, emailed, or no receipt). If you use the Email receipt task to send a copy, the Receipt option field does not update. It always displays the original receipt option used.

Note: The emailed receipt is always a copy of the original receipt and will not reflect any changes to the order, such as discounts or refunds, since the initial sale.