Add on-sale information

1. On the program record, select the On-sale tab.

2. Select Add.

3. Select a sales method for this program.

4. To determine when tickets for this program can be purchased through the selected sales method, configure the On-sale period begins options.

• To make the program active now, select Immediately.

• To set a date and time for availability, select Specific date and enter the date and time.

• To set a specific number of days, weeks or months for availability, select the corresponding option and enter the specific duration.

5. To determine when tickets for this program should not be sold through the selected sales method, configure the On-sale period ends options.

• To make the program inactive at time of event, select Event start time.

• To make the program inactive in a specific number of minutes or hours before start, or minutes after start, select the corresponding option and enter the specific duration.

6. If you choose "Online Sales" in the Sales method field and choose an on-sale period other than "Immeditately", you can configure the pre-sale period for online tickets.

a. To allow pre-sale tickets for members, select Allow members to buy tickets in advance. In the grid, select which membership programs and levels can purchase pre-sale tickets to this program.

b. In the Tickets per transaction column, enter the maximum number of pre-sale tickets per transaction an eligible member is allowed to purchase.

- When you enter zero, there is no maximum to the number of pre-sale tickets the member can purchase for the selected program level.

- If you select "All programs" and "All levels", the program is available to any active member during the pre-sale period.

c. In the Pre-sale period begins field, select when to start the pre-sale period.

Note: On the On-sale tab of the program, under Pre-sale tickets, select Edit to enter the number of tickets available for pre-sale.

Tip: Members must sign in to your website to verify their eligibility to purchase pre-sale tickets. If users are not eligible members, options may appear on the form to encourage them to purchase the required membership.

7. Select Save.