Configure a cash drawer for a workstation

1. From Tickets, under Printing, select Workstations. If workstations have not yet been added, you must add one before you can proceed with configuring a cash drawer. For more information, see AddWorkstations.

2. In the grid, select a workstation.

3. Select the Cash drawer tab.

4. In the Cash drawer receipt printer section, select Edit.

5. On the Edit cash drawer receipt printer screen, in the Receipt printer field, select the receipt printer that you are using to connect the cash drawer to the machine. If you have multiple receipt printers connected to the workstation, make sure your select the receipt printer that the cash drawer is connected to.

6. In the Printer command in format 00,00,00,00,00 field, enter the printer command that will open the cash drawer. This command is specific to each receipt printer model and must be provided by the manufacturer of your cash drawer. To find the correct command to enter, you must refer to the hardware documentation provided with your cash drawer or contact the manufacturer.

7. Select Save. The receipt printer you selected and the print command you entered are displayed.

8. In the Cash drawer payment methods section, select Add. On this screen you select the payment methods that should trigger the cash drawer to open.

9. In the Payment method field, select a method t and select Save. You return to the Cash drawer tab and the payment method you selected is displayed.

10. Add each payment method that should trigger the cash drawer to open. Typically, organizations want the drawer to open for purchases made with cash or check. However, if your cash drawer has a slot that allows you to slip checks into the drawer without opening it, you may only want to configure the drawer to open for cash transactions.

Note: In the Cash drawer payment methods section, you can remove a payment method so it will no longer trigger the cash drawer to open when selected during a sale or refund transaction. To do so, select a select a payment method in the grid and select Delete.

11. Your cash drawer is now configured. We recommend you run through several test transactions to verify it opens as expected.