Edit a new scheduled event

1. From Tickets, select Program search.

2. Enter criteria to locate the program and select Search. In the Results grid, select a program and select Select.

3. Select the Conflicts tab.

4. Each schedule conflict that exists for the program appears in the grid. The conflicts are grouped together by the scheduling run in which they were created. Select an individual conflict to resolve and select Resolve.

Note: The previously scheduled event or events that your new event conflicts with appears in the Conflicts with grid at the bottom of the program record. This information is read-only, and should be used as a reference when you resolve the conflict.

5. If you would like to change the date of the event to resolve the schedule conflict, select the calendar icon in the Date field to select a new date, or enter a new date manually.

6. If you would like to change the start and end times of an event to resolve the schedule conflict, enter a new time in the Start time field. The End time field will update automatically to the appropriate time based on the duration of the event that was established when it was originally scheduled.

7. If you would like to change the location of the event to resolve the schedule conflict, in the Location grid select the magnifying glass to search for a new location.

8. In the Supplies/Equipment resources or Staffing resources grids, you can add or remove resources for the event if necessary. Select the magnifying glass to search for a specific resource.

9. After you make changes to resolve the conflict, select Save.

• If the conflicts are resolved and no other conflicts are introduced, the events are saved and you return to the Conflicts tab of the program record.

• If conflicts still exist, a notification screen appears. To return to the Resolve Conflict screen where you can adjust date, times, resources, and locations again to resolve conflicts, select Cancel. Events cannot be saved until all conflicts are resolved.

10. After the conflict is resolved, it no longer appears on the Conflicts tab. Repeat this process to resolve additional conflicts.