Mark registrants as canceled

1. From Tickets, select Program search.

2. Enter criteria to locate a program and select Search. In the Results grid, select the program and select Select.

3. On the Event List tab, double-select the preregistered event. The event record opens.

Tip: You can also open an event record from the Calendar tab. Just navigate to the month and day the event is scheduled and double-select the event.

4. Select the Registrants tab. This tab appears only if the event is for a program that requires registration.

5. In the grid, select a registrant and select Mark, Mark as canceled.

6. Select Yes. You return to the Registrants tab and the Attended status in the grid now reads “Canceled.” In the grid, the canceled registrant’s row is now displayed in red.