Email Acknowledgement Settings

From Control panel, Settings, expand Email acknowledgement.

Select Edit email acknowledgement.

Enter required info:

• From display name and From address — Your organization's name and email address to appear as the sender.

• Reply to email address — The email address to receive replies when someone responds to an email acknowledgement.

• Failure forwarding email address — The email address to receive delivery failure notifications, such as for email bounces.

• Donation/transaction subject line — The default subject line to appear for transaction acknowledgements.

  Tip: To include the amount of the transaction in the subject line, use "[total]" as a placeholder. For example, enter "Thank you for your payment of [total]."

• Refund subject line — The default subject line to appear for refund acknowledgements.

Choose whether to always use the default donation/transaction subject line.

Choose whether to send email acknowledgements for transactions entered through Virtual terminal.

Select Save.