Constituent Financial Institutions

In Constituents, you can store information about the financial institutions your constituents use, such as for direct debit transactions. You manage this information on the Constituent Financial Institutions page. To access the Constituent Financial Institutions page from Constituents, select Constituent financial institutions under Configuration.

Under Constituent financial Institutions, you can view financial institutions in the database. For each institution, you can view its name, branch name, routing number, and account number. You enter this information when you add the financial institution to the database. To update the information that appears in the grid, select Refresh List on the action bar.

Depending on your security rights and system role, you can manage the financial institutions from the action bar.

Note: You set up your organization’s bank accounts from the Manage Bank Accounts page in Treasury. After you set up a bank account, you can select a specific bank account to process your organization’s financial transactions, such as transactions included in a direct debit transmission file. For information about how to manage bank accounts, see the Treasury Guide.

On the Constituent Financial Institutions page, you can add financial institutions to your database. When you add a financial institution, you enter information such as its name, location, and branch.

  1. From Constituents, select Constituent financial institutions under Configuration. The Constituent Financial Institutions page appears.

  2. Under Constituent financial institutions, select Add on the action bar. The Add constituent financial institution screen appears. For information about the items on this screen, see Add Constituent Financial Institution Screen.

    Note: To add a financial institution from the Financial Institution Search screen, select Add on the action bar of the Results grid.

  3. In the Financial institution field, enter the name of the financial institution.

  4. To further identify the financial institution, enter its branch and routing number.

  5. In the Client name field, enter the name used to identify your organization at the institution.

  6. Under Rejection codes, enter the rejection codes associated with the routing number.

    Note: When you process direct debit transactions, you receive a return file from your financial institution that includes result codes for any rejected transactions. When you commit the direct debit return batch, the program attempts to match a result code to a rejection code to verify that the financial institution rejected the transaction. For more information about the Direct Debit Return batch, see the Direct Debit Return Rejections section of the help file.

  7. Under Contact information, enter address and phone number information about the branch.

  8. Select Save. You return to the Constituent Financial Institutions page. In the grid, the new financial institution appears.

On the Constituent Financial Institutions page, you can edit information about a financial institution used by a constituent. For example, you can change the name of the financial institution to reflect a bank merger.

  1. From Constituents, select Constituent financial institutions under Configuration. The Constituent Financial Institutions page appears.

  2. Under Constituent Financial Institutions, select the institution to edit.

  3. On the action bar, select Edit. The Edit constituent financial institution screen appears. The items on this screen are the same as the Add constituent financial institution screen. For information about the items on this screen, see Add Constituent Financial Institution Screen.

  4. Edit the information as necessary.

  5. Select Save. You return to the Constituent Financial Institutions page.

On the Constituent Financial Institutions page, you can delete a financial institution as necessary. If an institution appears on a constituent or revenue record, you cannot delete it.

  1. From Constituents, select Constituent financial institutions under Configuration. The Constituent Financial Institutions page appears.

  2. Under Constituent Financial Institutions, select the institution to delete.

  3. On the action bar, select Delete. A message appears to ask whether to delete the institution.

  4. Select Yes. You return to the Constituent Financial Institutions page. The institution no longer appears in the grid.