PhoneFinder Process

PhoneFinder helps you locate telephone numbers for constituents in your database and helps track changes to phone numbers. When you submit constituent information for the PhoneFinder process, the process performs several searches and verifications to provide accurate, up-to-date phone numbers for your constituent records.

• The process searches several databases to retrieve up-to-date phone number information for the submitted constituents.

• The process compares the phone numbers for the submitted constituents against the national Do-Not-Call registry. If the process returns a number that appears on the Do-Not-Call registry, it automatically marks the number as Do not call this phone number on the constituent’s record when you commit the PhoneFinder batch.

• The process verifies the status of the submitted and returned phone numbers to determine whether each is connected or disconnected, and listed or delisted. A “delisted” phone number is one that is either unlisted or not currently in service.

To view and manage the PhoneFinder process for your organization, select the PhoneFinder tab.

After you activate your subscription, you can start to use Data Tune-Up to submit information for updates. You can create and submit to Blackbaud files that contain the data to update, and you can import and update your records with the new information. To access a process page, select the process in the grid and select Go to process on the action bar. For information about the items on the process page, see PhoneFinder Process Page.

From the PhoneFinder tab, you can add and manage the PhoneFinder process for your organization.