Active Users

The Active Users source view allows you to see user activity in the system. For example, you can create an active user query to see logins to the system to see which users were actively using the system on a given date, or see if there have been any logins after a specific date.

The Active Users source view tracks requests sent through the Blackbaud CRM API. These requests usually originate from the program itself, but results for queries of this type also reflect requests from associated utilities or other sources.

In order to avoid performance degradation when tracking this information, the program does not track user activity for the purposes of this type of query when the performance burden on the system reaches the thresholds established by the Microsoft Health web dashboard. These settings are controlled by the web.config file for your database.

You can query on user login activity with this source view. Because the query tracks requests only, logouts are defined as fifteen continuous minutes without a request.