Event KPIs

Key Performance Indicators (KPIs) enable you to check how certain aspects of your events perform. When you associate a KPI Key Performance Indicators (KPIs) are used to track your organization's strategic performance. Financial and non-financial matrices are used to assess your business condition and to help you determine a course of action. Monitoring your business activity using KPIs helps you place a value on otherwise difficult to measure activities, such as leadership development, and can help measure your progress towards goals. with a defined goal on an event, the KPI is displayed in the detail view on the KPI page for the event. For example, you can create a KPI instance that displays the “Event Registrant Capacity” on the KPI page when a particular event is selected. You can also create an “Event Revenue” KPI to monitor registration and donation revenue for the event.

Note: If this is a multi-level event, you can select Include sub-events on the Criteria tab to view information for the event and the sub-events.

  1. Access the event for which to add a KPI instance.

  2. Select Manage KPIs, under More information on the explorer bar. The KPI instances page for the event appears.

  3. On the KPI instances page, select Add. The Select a KPI screen appears.

  4. Under Events, select the KPI type. This KPI will appear on the KPI instances page for the event.

  5. Select OK. The Add a KPI screen appears.

  6. On the General tab, you can name the new KPI, give it a description, and select the folder.

  7. On the Criteria tab, the event you selected is the default. You can select the binoculars to search for a different event.

  8. If the event is a multi-level event, you can select Include sub-events to view information for the events and sub-events.

  9. Select the Preview tab.

  10. To see the current status of the registrant capacity for the event, select today’s date and select Preview.

  11. Select the Goal tab.

  12. The Goal value defaults from the event for which you are creating the KPI.

  13. In the Goal aim field, select “High values are good”.

  14. In the Good target and Satisfactory targetl fields, you can enter an amount y represented in green and an amount represented in yellow to indicate warnings for under performance when the KPI displays.

  15. SelectAdd on the Milestones action bar to enter any milestone details, such as milestone dates and values, for the event capacity KPI.

  16. Select the History tab.

  17. On the History tab, select how to handle the history records generated with each instance update. You can Archive all values to keep all instance values or Archive only the last “X” values and save only a select number of instance values.

    Note: Your selection here determines how many values for the KPI instance are saved and used to create a trend graph when the KPI instance displays.

  18. When you Save the instance, you return to the event. However, before you can view the KPI on the event, you must generate values.

  1. Open the event for which to generate values for a KPI instance.

  2. Select Manage KPIs, under More information on the explorer bar. The KPI instances page for the event appears.

  3. In the grid, select green down arrows next to the KPI instance for which to generate values.

  4. Select Update KPI value in the action bar. The Update KPI screen appears.

  5. To view data based on the current date, select Process once using current date. This creates one history record relative to the current date.

  6. To enter date information:

    1. Select Back-date. This creates history records relative to the date determined by the interval provided, such as “every 3 months” or “every 7 days.” For example, you can back date a KPI between 4/1/2007 and 4/1/2008 with an interval of every 3 months to create four history records, one for each quarter.

      Note: Back dating is typically used for new KPI instances, when trend information does not exist. After you create a KPI instance, you (or an administrator) can update it by scheduling a business process. Each time the process runs, the values are updated to reflect the most recent data.

    2. In the From field, enter the start date from which to view data.

    3. In the To field, enter the end date to which to view data.

    4. In the Calculate value every field, select how to break down the data. For example, if in the From and To fields, you select to view data for a year, in the Calculate value every field, you can opt to view value information for every “3” “Months”.

    Warning: When you back date a KPI, you erase any values that fall within the specified date range previously stored for the KPI instance.

  7. Select Start. The KPI values are updated and the KPI instance record appears.

  8. Select the Goal status tab. Information for the KPI instance appears.