Download Exceptions

After you run the activation or export process, you can download an output file that includes exceptions generated from the activation or export process. For example, if you calculate segment counts, merge, and then activate or export the effort without updating the segment counts, any records that were deleted by the merge process or now cause duplicates within the marketing effort since you last calculated segment counts are flagged as exceptions and included in an exception file. From the marketing effort's Activation Status or Export Status pages, you can view the number of exceptions or select Download exceptions to download the exceptions file.

You have four options for downloading output files:

• CSV: downloads a single output file containing all data in comma-separated value format.

• XLSX: downloads a single output file containing all data in Microsoft Excel format.

• Multiple files: splits downloaded output into multiple files based on the unique values of a selected field. For example, if you split by “Package name,” a separate output file is created for each package name included in the export.

• Grouped files: creates output files with data grouped by field values as specified. For example, you can create a set of files broken out by segment name. To do this, select to group by Segment for the output download.