Add a SEPA mandate
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From any Add revenue screen, select "Direct debit" for the payment method and select the Account to use.
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If the revenue is in euros and the account is from a SEPA bank, the Mandate field displays. Select Add Mandate. The Add a SEPA mandate screen displays.
Note: If you select Add Mandate with a mandate selected, that mandate's data will populate the fields on the Add a SEPA mandate screen.
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The Mandate ID is automatically generated by default. To override it, select Override and enter a Mandate ID.
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Enter a Signature date to indicate the date that the constituent has signed and returned the SEPA mandate form.
Note: If no signature date is entered, the Mandate status remains "Pending signature." The status updates to "Active" once a signature date is entered. If a signature is removed, the status reverts back to "Pending signature."
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Select the Mandate type. If the mandate is only good for one use, select "One-off." If the mandate can be used for recurring authorizations, select "Recurrent."
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Set the Mandate status. If a signature has not been obtained, the status is "Pending signature." Once a signature date is entered, the status is "Active." After a payment is entered with a one-off mandate type, the status is set to "Closed."
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Select Save. You return to the Add revenue screen.