Add Constituent Financial Institutions

On the Constituent Financial Institutions page, you can add financial institutions to your database. When you add a financial institution, you enter information such as its name, location, and branch.

  1. From Constituents, select Constituent financial institutions under Configuration. The Constituent Financial Institutions page appears.

  2. Under Constituent financial institutions, select Add on the action bar. The Add constituent financial institution screen appears. For information about the items on this screen, see Add Constituent Financial Institution Screen.

    Note: To add a financial institution from the Financial Institution Search screen, select Add on the action bar of the Results grid.

  3. In the Financial institution field, enter the name of the financial institution.

  4. To further identify the financial institution, enter its branch and routing number.

  5. In the Client name field, enter the name used to identify your organization at the institution.

  6. Under Rejection codes, enter the rejection codes associated with the routing number.

    Note: When you process direct debit transactions, you receive a return file from your financial institution that includes result codes for any rejected transactions. When you commit the direct debit return batch, the program attempts to match a result code to a rejection code to verify that the financial institution rejected the transaction. For more information about the Direct Debit Return batch, see the Direct Debit Return Rejections section of the help file.

  7. Under Contact information, enter address and phone number information about the branch.

  8. Select Save. You return to the Constituent Financial Institutions page. In the grid, the new financial institution appears.