Run the Submit Process for AddressFinder

To update your addresses with national change of address (NCOA) information, you must run an AddressFinder submit process. When you run the submit process, you can edit the constituents and addresses included in the process before you submit the data to Blackbaud.

  1. Access the status page of the AddressFinder process for which to submit a file. For information about the status page, refer to AddressFinder Process Page.

    Note: To run AddressFinder, you must make sure your organization has purchased the appropriate level of service to process the number of records you submit. By submitting the file to Blackbaud, you acknowledge and reaffirm your contractual agreement regarding AddressFinder record processing. Additional charges may apply. Contact Blackbaud Support if you have any questions.

  2. Under Step 2: Submit file to Blackbaud, select Start process. A screen appears with a Processing Acknowledgement Form (PAF). To provide consent to run the process, select Please acknowledge that Blackbaud is processing your data through the USPS NCOALink dataset and select OK. For more information on the United States Postal Service PAF policies, see http://kb.blackbaud.com/articles/Article/105383.

  3. The program submits the data file of constituent and address information and your organization contact information to Blackbaud. After the submission processes, Step 2 displays the number of records processed, the number of exceptions, and total number of records that were successfully included in the file.