Edit Content of an Email Alert

When application users receive an email alert, they receive an email message to notify them of changes in the database that affect them. You can edit the subject or body of the email message to better fit the needs of your organization.

Note: The program automatically includes a link to the area of the application related to the email alert. For example, an email alert that notifies the user of a batch assignment automatically includes a link to the batch in Batch entry.

1. From Administration, select Email alerts. The Email alerts page appears.

2. On the Email alerts page, select the alert with the email content to edit and select Go to alert type. The record of the email alert appears.

3. For a custom email alert or a task reminder email alert, select the Manage alert definition tab.

4. Under Email content, select Edit. The Edit email content screen appears.

5. In the Email subject field, edit the subject line of the email message as necessary.

6. Under Email body, compose the email message users receive with the alert.

   Under Available merge fields, a list of merge fields available for the type of email alert appears. To personalize the message, use merge fields to include information specific to the recipient or the change that causes the email alert. To add a merge field in the body, select it under Available merge fields and select the right arrow. For example, for an email alert about a change in the ownership of a batch, use merge fields to include information about the number, type, and status of the batch.

7. Select Save. You return to the email alert record.