Time Zones

To ensure time is formatted and displayed correctly for time zone-aware areas of the system, select your organization’s default time zone. From the Time Zones page in Administration, you can view a list of supported times zones and designate one as the default. You can also make time zones inactive or active.

The default time zone setting is especially necessary for organizations with a hosted Blackbaud solution. For example, if your organization is located in the Pacific time zone but our servers hosting the solution are located in the Eastern time zone, you must set the default time zone to “(GMT- 8:00) Pacific Time” so that time zone-aware areas of the application function using the correct local time.

The default time zone setting affects the following time-zone aware areas of the program:

• Program event dates and times displayed through advance sales, daily sales, group sales, and online

• On sale date for tickets

• Availability time for discounts and combinations

• Times displayed on sales receipts

• Order information, including the order date and print date

• Times displayed on the Average Hourly Sales Report

Note: The Update time zone daylight savings rules task is used to refresh and apply daylight savings rules stored in the database. This tasks is needed only if the government changes the rules for when daylight savings time begins and ends in a particular region. For example, if the date and time that daylight savings begins for the “(GMT-05:00) Eastern Time” region changes, then rules stored in the database will be updated to match the changes. To apply the new rules, you must access Administration and select Update time zone daylight savings rules. For more information see, Update Daylight Savings Rules.