Add Contact Synchronization

The contact synchronization process allows Outlook users to access constituent information from the program. The administrator selects constituents to include and the Outlook users to receive contact records. The contact records created in Outlook include names and personal information from constituent records in the program, as well as any addresses, email addresses, or phone numbers you map to Outlook on the Exchange Field Mappings page. The process can also update contact records when constituent records change.

Note: You can also download changes to contact records. To download changes from Outlook, you configure the download Exchange data process. For information about the process, refer toExchange Downloads.