Adjustments
Adjustments allow you to correct transactions due to an error or change that is required after the transactions have posted to your general ledger. You may need to adjust posted revenue for the following reasons:
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Donor indicates a change of terms of their gift
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Organization-directed decision
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Data entry error
Before you adjust revenue, adjustment reason codes must first be configured and the transaction(s) must already be posted to your general ledger. For more information about reason codes, refer to Reason Codes. For more information about General Ledger, refer toGeneral Ledger Setup.
When you adjust transactions, adjustments are created on each revenue record and the corresponding adjustment reason codes are applied to the transactions. Adjustments post to the general ledger unless they are given a post status of "Do not post."
Note: Blackbaud CRM is not accounting software. When you enter and post revenue, Blackbaud CRM creates credits and debits that can be exported and imported into your financial accounting program.