View the Details of a Microsoft Outlook Contact Record Update

When you download contact record updates from Microsoft Outlook, they download into uncommitted batches.

From an Exchange contact update batch, you can view details about the contact record updates. When you view the record update details, you can select the information to use to update records in your database. To view the details of a contact record update, select the update on the batch data entry screen and select Updates, Review record updates on the menu bar.

The Review record updates screen appears and displays the new or changed information downloaded from Microsoft Outlook. The tabs that appear depend on the fields updated in Outlook.

Note: To view the details of a Microsoft Outlook contact record update on the batch data entry screen, you can also select the Review record updates icon on the toolbar or press Ctrl + U on the keyboard.

For more information about Microsoft Outlook contact record updates, see the Microsoft Exchange Integration Guide.